Contact information

CONTACT — KNEEXFIT

Need help with your order, or have a question?

You can reach us at:

Support hours: Monday to Friday, 8:00 to 20:00, Madrid time.

We aim to reply within approximately 24-48 business hours.

To help you faster, please include your order number, full name and the email address used for the purchase whenever your enquiry relates to an order.

If you have received a damaged, incorrect or incomplete product, or you notice any other issue with your order, please write to us within a recommended maximum of 48 hours from delivery and attach photographs or videos of the package, the shipping label and the product received.

Enquiries about returns, refunds, shipping, privacy or warranty are handled through this email address.